RIGHTS OF WITHDRAWAL. SATISFIED OR REIMBURSED

In order to exercise the right of withdrawal, the Customer will have to resend all the received goods via registered mail within the first 14 days starting at the day the Customer received the package. The goods must be new and complete (accessories, manuals…), and all goods must be sent back in the original packages.
This right to return can only be accepted for the products in their original state and complete (package, accessories, manual…) and in good conditions. Products returned incomplete, damaged or used by the customer will not be accepted. In case of exercising the right of withdrawal, Emboscada will do its best to reimburse the customer quickly, reminding however that this timing will depend on the technical assessments that will be performed to the material, with the duration of no longer than 15 days (starting at the arrival of the withdrawn goods to Emboscada).

RETURN
For the return of the package, the customer shall contact our Customer Service. The Customer is in charge of the shipping costs (the goods are carried under the customer’s responsibility).

WARRANTIES AND AFTER-SALES SERVICES
All sold products benefit from a two-year conformity warranty as of delivery of goods.

The Customer is in charge of the shipping fees of the product(s). Emboscada complies with carrying out any repairs with the suppliers. Regardless the issue with your product, it is necessary to send a copy of the invoice with the broken item.
Pay attention, warranty is not granted or merely partially granted to fixing problems resulting from an external cause to the apparatus (for instance, accident, impact, lightning, an outage…), the use or install that is not according to the manufacturer’s specifications, the detrimental use to the device’s proper preservation, the commercial or collective use, the use of inadequate peripherals, accessories or consumables. Should the repair not be accepted, the supplier will establish a budget.
The warranties of marketed products by Emboscada do not grant:
– consumables replacement
– abnormal or  non-compliant use of products
We ask you to carefully read the user’s manual provided with the products,
– damages connected to accessories.
– damages and consequences related to the intervention of a company not cleared by Emboscada, – damages and consequences related to the non-compliant use to which the product is intended (professional, collective use…)
– damages and consequences related to any external factor.
In no way can Emboscada be considered liable, should the supplier refuse to apply the warranty.
Should you not accept the budget established by the supplier, the latter can request the payment of administrative fees.
Should you accept the budget, you have to make a bank transfer corresponding to its amount.

DISPUTE AND RESPONSIBILITY
For the resolution of all and any dispute arising out of the interpretation or execution of these General Conditions, the jurisdiction will be determined by reference to the place of the Customer’s domicile. Should, however, the Customer be the one taking legal action, they can choose between the court of their domicile or the one where Emboscada is domiciled.      

Emboscada is not responsible for delays or contractual failures to comply for reasons of force majeure, disturbance, total or partial strike, postal services and means of transportation or communication, flooding, fire or war.
Emboscada is not responsible for any indirect damage, operating loss, loss of the benefit, loss of opportunity, damage or fees that might ensue from the fact of the purchase of any product presented on the website. Even though our products possess performances compatible with professional uses, Emboscada is not targeted for a professional audience.           
Emboscada will not thus see its responsibility compromised due to any damage that is a result of a professional activity.