DISPUTE RESOLUTION
In the event of a consumer dispute, the consumer can resort to the European Online Dispute Resolution Platform, available at https://ec.europa.eu/consumers/odr, or to the following alternative dispute resolution entities:
CNIACC – NATIONAL CENTER FOR CONSUMER CONFLICT INFORMATION AND ARBITRATION
Tel.: 213 847 484;
Email: [email protected]
CIMAAL – CENTER FOR INFORMATION, MEDIATION, AND ARBITRATION OF CONSUMER CONFLICTS IN ALGARVE
Tel.: 289 823 135;
Email: [email protected]; [email protected]
CENTER FOR ARBITRATION OF CONSUMER CONFLICTS IN THE DISTRICT OF COIMBRA
Tel.: 239 821 690/289.
Email: [email protected]
CENTER FOR ARBITRATION OF CONSUMER CONFLICTS IN LISBON
Tel.: 218807030.
Email: [email protected]; [email protected]
PORTO CONSUMER INFORMATION AND ARBITRATION CENTER
Tel.: 225 508 349 / 225 029 791;
Email: [email protected]
CENTER FOR ARBITRATION OF CONSUMER CONFLICTS IN VALE DO AVE/ARBITRAL COURT
Tel.: 253 422 410;
Email: [email protected]
CONSUMER INFORMATION, MEDIATION, AND ARBITRATION CENTER (CONSUMER ARBITRAL COURT)
Tel.: 253 617 604;
Email: [email protected]
CENTER FOR ARBITRATION OF CONSUMER CONFLICTS IN THE MADEIRA AUTONOMOUS REGION
Tel.: 291 215 070;
Email: [email protected]
For more information, visit the Consumer Portal at www.consumidor.pt.
Services
Repair and maintenance
Guides and instructions, step-by-step tutorials, replacement parts: find all the information you need to easily maintain and repair your product.
